Refund policy

If you would like to make a return, please contact us within 14 days of receiving your package and we will accept the return in the form of Store Credit. We will then provide you instructions on mailing your package back to us at your expense.

All jewelry must be returned unworn and in their original condition and packaging. Earrings are NOT returnable due to hygiene reasons. All sale items are final sale.

Hanhancraft holds the right to deny a return if the product returned does not meet our return policy requirements. You are responsible for the return shipping costs as well as items lost or damaged, thus we recommend shipping with tracking and insurance.

Please ensure the correct shipping address is placed on the order as we will not send a replacement parcel or offer a refund if the parcel was "Returned To Sender".