In-stock items ship within 1–2 business days. Made-to-order jewelry stands take 6–10 business days and made-to-order jewelry takes 10–15 business days before shipping; this can be longer in peak season.
Once shipped, delivery usually takes 3–9 business days in Canada, 5–8 in the US and 7–15 internationally.
- Canada: $9.99 standard, $35 express. Free standard shipping on orders over $80.
- United States: $19.99 standard, $45 express. Free standard shipping on orders over $100.
- International (selected countries): calculated at checkout; no free shipping.
Yes, to selected countries. Duties and import fees are paid by the buyer. If we can't ship to your address, we'll contact you within 24 hours to discuss alternatives.
Contact us with your deadline and we'll tell you whether we can meet it. Express shipping is also available at checkout.
Contact us within 14 days of delivery. Returns are refunded as store credit; items must be unworn and in their original packaging, and return shipping is paid by the customer. Earrings, sale items and custom orders are final sale. See the full refund policy.
FSC-certified wood, sourced locally for every species that grows locally: pine, maple and walnut, plus small batches of exotic woods (bubinga, olive, sapele, chakteviga, ziricote, zebrawood and spalted maple). Finishes are clear, beeswax, or walnut and espresso dyes on pine.
Dust with a soft, dry cloth and keep the stand away from water and direct heat. Brass naturally darkens over time; polish the bars with a brass cleaner if you prefer them bright.
Yes. We can customize size, shape, wood, the metal of the bars, and engraving. Typical lead time is 2 weeks. We quote each project individually; custom orders require 100% payment upfront and can't be returned. Start with Design and make for me.
Mitsuro hikime (蜜蝋引き目) is a centuries-old Japanese wax-modelling technique used in lost-wax casting. Mitsuro means beeswax: warm wax is pulled, stretched and folded by hand into fluid, striated patterns like flowing silk or rippling water. The wax model is then burned out of a mold and replaced with molten metal. We make our own wax using only the traditional materials and cast every ring in 925 sterling silver, so no two pieces are alike. See the Mitsuro Hikime collection.
Use a ring size finder, or have your finger measured at a local jewelry store. Measure at the end of the day when fingers are slightly larger, and size up if you're between sizes or choosing a wide band.
Yes, at SHOP404's two locations: Pickering City Centre and Kensington Market in Toronto.